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June 2007 Newsletter

 
June 2007 NetEqualizer News
Mid-year Recap
Greetings!

Enjoy another issue of the NetEqualizer Newsletter. Over the past few months, NetEqualizer has introduced several new releases that have significantly expanded the capabilities of our technology. This month's newsletter will highlight these advances and demonstrate the constant evolution of NetEqualizer, as well as preview where we're heading in the months to come.For more information on any of these recent releases, please contact us at 1-800-918-2763 or via e-mail at admin@apconnections.net.

As always, feel free to pass this along to others who might be interested in NetEqualizer news.

In this issue:

  • Need a CALEA Probe? Look No Further
  • Name-Based Shaping Now Available
  • Shaping with VLAN Is Here
  • Newest NetEqualizer Release
  • NetEqualizer Is Coming to San Diego
  • Need a Tailored Approach to Network Design? FTI Is the Answer
  • Next NetEqualizer Training Seminar to Be Held in California
  • AirEqualizer Distribution Channel Coming to Europe This Fall
  • Tips & Tricks

Need a CALEA Probe? Look No Further
  CALEA
As promised, NetEqualizer is now offering the utilities necessary to meet requirements set forth last month by CALEA, or the Communications Assistance for Law Enforcement Act. This law oversees telecommunication security and has now been expanded to Internet security. There are some fairly harsh federal penalties for noncompliance that became effective May 1.

The mission is not to make life miserable and expensive for operators and thwart communications, but, in the spirit of protecting our nation, to give the FBI and homeland security tools to wire tap (if we can borrow the term) Internet conversation on a moment's notice. We suspect it would be a rare occurrence for a small WISP to receive a warrant to comply, but it would be potentially devastating to security should the means to monitor conversation not be available.

The following Q&A will address NetEqualizer's capabilities in reference to CALEA compliance.

1. Functionally, what does the Netequalizer CALEA release provide?

We provide a network probe with the following capabilities:

  • It will allow an ISP or other operator to comply with a basic warrant for information about a user by capturing and sending IP communications in real time to a third party.
  • Communication may be captured by headers or headers and content.

2. In what format is the data portion sent to a law enforcement agency?

We will provide basic descriptive tags identifying headers, data, and time stamps, along with HEX or ASCII representation of content data.

3. Do you meet the standards of the receiving law enforcement agency?

The law and specifications on "how" to deliver to a law enforcement agency are somewhat ambiguous. The FBI has created some detailed specifications, but the reality is that there are some 40,000 law enforcement agencies and they are given autonomy on how they receive data. We do provide samples on how to receive NetEqualizer-captured data on a third party server, but are unable to guarantee definite compliance with any specific agency.

4. Does the NetEqualizer do any analysis of the data?

No. We are only providing a probe function.

5. Is the NetEqualizer release fully CALEA compliant?

Although the law (see CALEA sections 103 and 107(a) (2)) is fairly specific on what needs to be done, the how is not addressed to any level of detail to which we can engineer our solution. Many people are following the ATIS specification which was put forth by the FBI, and we have read and attempted to comply with the probe portion of that specification. But, the reality is that there is no one agency given the authority to test a solution and bless it as compliant. So, if faced with a warrant for information, the law enforcement agency in charge may indeed want something in slightly different formats. If this is the case, there may be additional consulting.

As best we can tell at this time, there is no one government agency that can fully declare our technology CALEA compliant. However, we do pledge to work with our customers should they be faced with a warrant for information to adjust and even customize our solution; however additional fees may apply.

For more information on NetEqualizer and CALEA, visit our extended Q&A page at http:// www.netequalizer.com/caleafaq.php. Additional information on CALEA itself can be found at http://www.askcalea.org.

Name-Based Shaping Is Now Available!
 
With name-based shaping, NetEqualizer users can now set class of service for their users by domain (user) name. And regardless of where or how they login into a network, the NetEqualizer will enforce subscribed service-level service agreements (i.e., 3 meg, 1 meg etc...).

How does this service work?

It is designed to work with your DHCP server. Your DHCP server is the device on your network which hands out an IP address to clients when they login or become active. Since clients can receive a new and different IP address each time they login, it is normally difficult and perhaps impossible to assign a unique SLA for each customer. But, with NetEqualizer name- based shaping, you assign the SLA to the customer domain name (computer name) and the SLA sticks with them wherever and whenever they login.

I use MAC addresses for shaping, why would I use name-based shaping?

MAC address shaping works well with small networks and is sufficient if you plan to remain under about 300 customers. But, once you grow beyond the amount of MAC addresses a network segment can handle, MAC address shaping breaks down and becomes complex to manage. If you are currently using MAC shaping and plan to increase your number of customers, it's a good time to think about making the architecture change to domain-based shaping or some other alternative.

Shaping with VLAN Is Here!
 
With our April release of VLAN-shaping technology, NetEqualizer users are now able to safely pass VLAN traffic and use our standard features. For example, this means you'll be able to create a rule that provides all users on a certain VLAN one megabit to share (or whatever the case may be). This will offer administrators a much simpler solution than allocating bandwidth by IP address.

In addition, our new technology has tremendous benefits for VoIP users who have in the past struggled to maintain QoS when using a VLAN. With the NetEqualizer, products such as Vonage phones can remain operational even during peak times of bandwidth usage over a VLAN. This new technology will prove especially useful for operators providing Internet service to diverse groups of users such as in office parks and municipalities.

"We have deployed several NetEqualizers in office complexes around the world starting several years ago," said Kris Lamberth, senior partner of Digital Reach, Inc. "We can't say enough on how simple the NetEqualizer is to use and how much easier managing bandwidth has been compared to traditional router-based solutions. The VLAN shaping feature will allow us to provide QoS for each VLAN, which will give us a huge competitive advantage over other IT consulting agencies in our industry."

Newest NetEqualizer Release
 
In February, the newest version of NetEqualizer was released. This new version:
  • Allows for up to 11,000 entries in the connection table
  • Allows up to 8,000 hard limits
  • Allows minor fixes to connection limits, making them more robust
  • Offers support for new license levels
  • All OS programs and related drivers were also updated

Note: You may need to upgrade hardware in older versions. Contact sales@apconnections.net for details.

NetEqualizer Is Coming to San Diego
  ResNet
The NetEqualizer team will be in San Diego later this month to attend the ResNet Symposium June 23-27 at the University of California-San Diego. We'll have a booth set up at the symposium's Vendor Fair, which will take place from 1-4 p.m. on Tuesday, June 26. If you'll be in the area, be sure to come by to learn more about the NetEqualizer, or just to say hello.
Need a Tailored Approach to Network Design? FTI Is the Answer
  FTI
Foundation Telecommunications, Inc. ( www.ftionline.com) is a rapidly growing telecommunications service provider specializing in state-of-the-art network design, tailored to the specific needs of each client. FTI offers the architectural design of the network, digital satellite equipment, network implementation, space segment capacity, and network control support for its clients. FTI has over 20 years experience in delivering telecommunication systems to the business television, distance education, government, and broadcast & cable industries. The company can be reached at 1-800-833-3353 for more information on network solutions and space segment availability.
Next NetEqualizer Training Seminar to Be Held in California
  Net Eq Seminars
After two successful NetEqualizer training seminars in Minneapolis and Dallas, plans are in the works for a third seminar later this year in California. The seminar will be divided into two parts, with the first providing an overview of the NetEqualizer and the second focusing on advanced technical training. This will be a great opportunity for existing and potential customers to see the full capabilities of the NetEqualizer.

The exact location of the California seminar has yet to be decided, but we are open to suggestions for potential venues. Please let us know if you'd be interested in attending or even hosting the event. We can be contacted at 1-800-918-2763 or via e-mail at admin@apconnections.net.

AirEqualizer Distribution Channel Coming to Europe This Fall
 
APconnections is proud to announce that we will be opening an AirEqualizer distribution channel with one of our European partners later this year. Stay tuned for more information!
Tips & Tricks
 
Note: This tip is intended for adminstrators with advanced Linux training.

Although rare, there have been instances of running out of room when turning on additional NTOP reporting tools (beyond what comes enable). Below is a script that can be used to ensure that your NetEqualizer flash memory does not overflow.

The following script text should be saved away to a file called runcheckspace.

runcheckspace 90

This will test disk space when over 90 percent full and kill NTOP if it is running.

To run this forever, you can do:

while true
do
checkspace 90
sleep 60
done

This will run every minute. Should you decide to run unsupported extensions to NTOP or other utilities, this script will give you protection against logs filling up disk space.

#! /usr/bin/perl
##save this perl script as checkspace
@foo=`df`;
@ntop=`ps -ef | grep ntop | grep -v grep`; foreach $line (@foo)
{
chomp($line);
@special = split(" ",$line);
if ($special[0] eq "rootfs" ) {
$sum=$special[2]/$special[1] * 100;
if ($sum > $ARGV[0])
{
print "Warning disk space more than $ARGV[0]
percent full \n";
chomp(@ntop);
$line2 = split(@ntop);
foreach $line2 (@ntop)
{
@special2 = split(" ", $line2);
if ( exists $special2[1] )
{
print "line2 $special2[1] \n";
$result=`kill -9 $special2[1]`;
}
}
}
}
}

 

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